Your privacy matters deeply to us. At Elegance by Joy Renee, we’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This policy explains what information we gather, why we collect it, and how we keep it secure.

This privacy notice outlines how we collect and process your personal data when you interact with our website: [Your Website URL], as well as through email, booking forms, social media, or any other direct communication with us.

By providing us with your personal information, you confirm that you are at least 13 years of age.

Elegance by Joy Renee, Sole Proprietor T/A Elegance by Joy Renee (referred to as “we,” “us,” or “our” in this privacy notice) is the data controller and is responsible for your personal data.

We may collect the following categories of personal data:

1. Communication Data
Any information you send to us through our contact form, email, text, social media messages, or other means.

Purpose: To respond to questions

Legal Basis: Legitimate interest in providing excellent customer service and maintaining accurate records.

2. Customer Data
Details related to your bookings or purchases, including name, email, phone, billing address, event details, and payment information.

Purpose: To process bookings, deliver services, and maintain accurate transaction records.

Alloy Fulfillment of a contract between you and us.

3. Website & Technical Data
Information about how you interact with our website, such as IP address, browser type, pages viewed, and time spent on site.

Purpose: To maintain site functionality, improve performance, and analyze traffic.

Legal Basis: Legitimate interest in operating and improving our website.

4. Marketing Data
Your preferences for receiving marketing communications and your interaction with our emails or ads.

Purpose: To send relevant offers and updates if you’ve opted in or as otherwise allowed by law.

Legal Bas Your consent or our legitimate interest in growing our business.

We do not collect sensitive data (e.g., race, religion, sexual orientation, political affiliation, or biometric data) unless voluntarily disclosed for service purposes, such as allergy information. Any such data is used solely to ensure your safety and comfort.

Directly from you when you fill out forms, email us, book services, or speak with us in person.

Automatically through cookies and similar technologies when you visit our website.

From trusted third-party providers such as booking software, payment processors, and analytics tools.

We use cookies to improve your experience, personalize content, and analyze site usage. You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

We may send marketing emails if:

You have opted in, or

You are an existing customer and have not opted out.

You may opt out at any time by clicking “unsubscribe” in our emails or contacting us directly. We do not sell or rent our email list.

Service providers who help us operate our business (e.g., payment processors, email platforms).

Professional advisors (e.g., legal, accounting, insurance).

Law enforcement or regulators if required by law.

We require all third parties to protect your data and use it only for agreed purposes.

California Residents (CCPA)
If you are a California resident, you have the right to:

Request

Request deletion of your personal data.

Opt out of the sale of your personal data (we do not sell your data).

To make a request, email us at [Your Email Address]. We will respond within legally required timelines.

Children’s Privacy (COPPA)
Our services are not directed toward children under 13, and we do not knowingly collect data from them. If we discover we’ve unintentionally collected information from a child under 13, we will delete it immediately.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure. Access to your data is restricted to only those who need it to perform their work.

We keep personal data only as long as necessary to:

Fulfill the purposes for which it was collected.

Comply with legal requirements.

Resolve disputes and enforce agreements.

For tax and accounting purposes, we retain basic client information for at least 3–7 years, depending on applicable state and federal law.

Depending on where you live, you may have rights to:

Access, correct, or delete your personal data.

Restrict or object to processing.

To exercise your rights, email joy@elegancebyjoyrenee.com. We may require proof of identity for security purposes.

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing personal data.

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our services after changes are posted means you accept the updated policy.

Information We Collect

Sensitive Data

How We Collect Your Data

Cookies

Marketing Communications

Disclosure of Personal Data

U.S. Privacy Law Compliance

Data Security

Data Retention

Your Rights

Third-Party Links

Changes to This Policy